Frequently asked questions
Answers to common questions
What's the difference between genuine and aftermarket parts?
Genuine parts are sourced from the original manufacturer and carry a 12-month warranty. Aftermarket parts are third-party equivalents, bench-tested to spec, and carry a 90-day warranty. Every listing is clearly labeled.
How fast do orders ship?
In-stock parts ship the same day so your repair queue doesn't stall.
Do you offer volume or trade pricing?
Yes — verified trade accounts unlock tiered volume pricing and Net-30 terms automatically. Request a quote to get set up.
What if a part doesn't match my device?
Every listing shows compatible brands, device types, and models. If you're unsure, use the compatibility finder on the homepage or reach out before ordering.
What's your return policy?
See our shipping & returns policy for full details on eligibility and the return process.
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